◆ TangAo

Privacy Policy

Last updated: August 17, 2026

Contents

  1. Introduction
  2. Scope of This Policy
  3. Information We Collect
  4. How We Collect Information
  5. How We Use Your Information
  6. Legal Bases for Processing
  7. Cookies and Similar Technologies
  8. Third-Party Services and Links
  9. Data Sharing and Disclosure
  10. International Data Transfers
  11. Data Retention
  12. Data Security
  13. Your Rights and Choices
  14. Privacy for Children
  15. Changes to This Policy
  16. How to Contact Us

Introduction

TangAo is the operating name of Kunming TangAo Trading Co., Ltd., a company registered in Kunming, Yunnan, China that provides computer integrated systems design and related services. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website at https://www.tango.hair, contact us, or engage us for services. The policy also describes the choices you have about how your information is handled.

We take privacy seriously because the systems we design are built on the same principle we expect from our own vendors: clarity about what happens to information and why. This document is written in plain language so that you can understand our practices without a legal background. We encourage you to read it fully and to reach out to us if anything is unclear.

The design and development of this website and the digital services described within it were carried out by TangAo. When this policy refers to the Company, we, our, or us, those terms mean Kunming TangAo Trading Co., Ltd. and, where the context requires, its staff, contractors, and affiliated service providers.

Scope of This Policy

This Privacy Policy applies to personal information we collect through our website, through email and telephone communications, and through any direct engagement with our team for consulting, architecture, engineering, or managed services. It covers information collected from prospective clients, current clients, partners, job applicants, and general visitors to the website.

This policy does not apply to information that is not reasonably linked to an identifiable person, such as aggregated statistics or fully anonymized data. It also does not apply to websites, applications, or services operated by third parties, even when we link to them from our own website. We encourage you to review the privacy policies of any third-party service you use.

For clarity, the policy covers both general visitors who browse the website and individuals who enter into a business relationship with us. The way we handle information is broadly the same for both groups, but where we process information on behalf of a client under a written agreement, that agreement may impose additional duties on us that go beyond what is described here.

Where a separate written agreement exists between you and the Company and that agreement contains privacy terms, those terms apply in addition to this policy. If there is any conflict between this policy and a written agreement, the written agreement controls with respect to the specific services covered by that agreement.

Information We Collect

We collect only the information we need to operate our business and provide our services. The categories below describe the types of personal information we may hold.

Contact and Identity Information

This includes your name, company name, job title, email address, telephone number, and postal address. We collect this information when you contact us, request a proposal, subscribe to communications, or enter into an agreement with us.

Business and Project Information

When you describe a project to us, you may share information about your systems, infrastructure, data, security posture, and business goals. This may include technical specifications, account identifiers, configuration details, and other materials we need to assess and deliver services.

Technical and Usage Information

When you visit our website, our servers and analytics tools may automatically record details such as your browser type, device type, operating system, referring pages, pages viewed, time and date of visits, approximate geographic location derived from your IP address, and similar technical data. This information is generally collected in aggregate form and is not used to identify you personally.

Communications Information

If you email us, call us, or send us a message through our website, we retain the content of that communication and any metadata associated with it, such as the date and time and the identity of the sender. This helps us respond accurately and maintain a record of our correspondence.

How We Collect Information

We collect personal information through several channels, all of which are described below.

Information You Provide Directly

Most of the information we hold is provided by you directly. You provide information when you complete a contact form on our website, send us an email, call us, attend a meeting or call with our team, respond to a proposal, or sign a service agreement.

Information Collected Automatically

Some information is collected automatically as you navigate our website through cookies, server logs, and similar technologies. This information is used for security, performance, and analytics purposes and is described in more detail in the Cookies section of this policy.

Information From Third Parties

In some cases we may receive information about you from third parties, such as a colleague who introduces us, a publicly available business directory, or a service provider that helps us verify contact details. When we receive information this way, we handle it under the same standards described in this policy.

How We Use Your Information

We use personal information for the following purposes and for no other incompatible purpose.

  • To respond to inquiries and provide the information you request.
  • To prepare proposals, quotations, and statements of work.
  • To deliver consulting, design, engineering, and managed services.
  • To manage billing, invoicing, and payment for services.
  • To communicate with you about projects, support requests, and account matters.
  • To improve our website, our services, and the user experience.
  • To protect the security and integrity of our systems and to prevent fraud.
  • To comply with legal and regulatory obligations that apply to us.

We do not sell personal information to anyone, and we do not rent or trade it for marketing purposes by third parties. We do not use automated decision-making that produces legal or similarly significant effects concerning you.

Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following.

Performance of a Contract

We process personal information to perform a contract with you or to take steps at your request before entering into a contract, such as preparing a proposal or delivering the services described in an agreement.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, such as improving our services, maintaining the security of our systems, and responding to inquiries, provided those interests are not overridden by your rights and freedoms.

Consent

Where we ask for your consent, such as for certain optional communications, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Legal Obligation

We may process information where required to comply with a legal obligation, such as tax, accounting, or regulatory requirements, or to respond to a lawful request from a competent authority.

Cookies and Similar Technologies

A cookie is a small text file that a website stores on your device when you visit. Cookies help a website remember your preferences and understand how the site is used. Our website uses a limited set of cookies and similar technologies for the following purposes.

Essential Cookies

These cookies are necessary for the website to function correctly, including remembering basic preferences and protecting the site against abuse. The website cannot operate properly without them.

Analytics Cookies

These cookies help us understand how visitors use our website, such as which pages are most visited and how long visitors stay. The information is aggregated and does not identify individual visitors by name.

Managing Cookies

Most web browsers allow you to control cookies through their settings, including blocking them or deleting them after a visit. You can also use a private or incognito browsing mode. Please note that disabling essential cookies may affect the functionality of the website. We do not use cookies to track you across unrelated websites for advertising purposes.

In addition to cookies, we may use web beacons, clear GIFs, and similar technologies embedded in emails or pages to understand whether content is delivered and opened. These tools help us measure the effectiveness of our communications and improve the information we provide. Any such tracking is limited to our own website and communications and is not used for third-party advertising.

Third-Party Services and Links

Our website may contain links to third-party websites, and we may use third-party service providers to help us operate our business, such as hosting providers, analytics services, email services, and payment processors. These third parties may process personal information on our behalf under contracts that require them to protect it.

When you follow a link to a third-party website, that website is governed by its own privacy policy and terms. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their policies before providing any personal information.

We share personal information with service providers only to the extent necessary for them to perform their functions, and we require them to use the information only for the purposes we specify and to maintain appropriate security safeguards.

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We share personal information only in the following limited circumstances.

With Service Providers

We may share information with trusted vendors who provide services on our behalf, such as cloud hosting, email delivery, payment processing, and professional advisors. These providers are bound by confidentiality and security obligations.

For Legal and Safety Reasons

We may disclose information if we believe in good faith that disclosure is necessary to comply with a legal obligation, to protect the rights or safety of the Company, our clients, or others, to investigate fraud, or to respond to a lawful request from a government authority.

In a Business Transaction

If the Company is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

With Your Consent

We may share information in additional ways if you give us consent to do so.

International Data Transfers

Kunming TangAo Trading Co., Ltd. is based in China, and we serve clients in multiple countries. As a result, personal information may be transferred to and processed in countries other than the country where you reside, including countries that may have different data protection laws.

When we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection, such as entering into appropriate contractual safeguards with recipients or relying on applicable legal mechanisms. We apply the same standards of care to personal information regardless of where it is processed.

If you have questions about the safeguards we use for international transfers, you may contact us using the details at the end of this policy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.

For example, we retain correspondence and project records for the duration of our relationship with you and for a reasonable period afterward to resolve disputes, enforce our agreements, and comply with legal obligations such as tax and accounting requirements. Technical and usage data collected through our website is generally retained in aggregate form and may be kept for analytics purposes.

When personal information is no longer needed, we delete or anonymize it in a secure manner. If you would like more information about retention periods for specific categories of information, please contact us.

Data Security

We take the security of personal information seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, secure hosting, and regular review of our security practices.

Because we design integrated systems for a living, security is a core part of how we operate our own infrastructure. Our staff and contractors receive guidance on handling personal information, and access to information is limited to those who need it to perform their roles.

We maintain an incident response plan so that, in the event of a suspected or confirmed security breach affecting personal information, we can investigate quickly and notify affected individuals and relevant authorities where required by law. Our approach to security is reviewed on a regular basis and updated as threats and best practices evolve.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please notify us immediately using the contact details below.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the following.

  • The right to access the personal information we hold about you.
  • The right to correct inaccurate or incomplete information.
  • The right to request deletion of your personal information.
  • The right to restrict or object to certain processing.
  • The right to receive a copy of your information in a portable format.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in the How to Contact Us section. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests to protect your information.

We will not discriminate against you for exercising your privacy rights. In most cases we will honor your request without charge, although we may charge a reasonable fee where a request is clearly unfounded, repetitive, or excessive, to the extent permitted by law. If we are unable to fulfill a request, we will explain the reasons for our decision.

Privacy for Children

Our website and services are intended for businesses and professional users and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children under sixteen.

If we become aware that we have collected personal information from a child under the age of sixteen without verifiable parental consent, we will take steps to delete that information promptly. If you believe that a child under sixteen has provided personal information to us, please contact us so that we can address the matter.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the last updated date at the top of this page and, where the changes are material, provide a more prominent notice.

We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website or services after a change takes effect constitutes your acceptance of the updated policy to the extent permitted by law.

How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us using the details below. We are committed to responding to privacy inquiries promptly and in good faith.

Kunming TangAo Trading Co., Ltd.
Room 1307, 13th Floor, Yinjia Building, No. 59 Xiangyun Street, Wuhua District,
Kunming - 650000, China (CN)

Email: reach@tango.hair
Phone: +12724265313
Website: https://www.tango.hair

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